GENERAL

What is myNorthBridge?
Why would I use myNorthBridge? What are the benefits to me?
Is myNorthBridge just another form of social media?
Who is on myNorthBridge and can I request a login?
Can I add people to my family in myNorthBridge?
Can I edit my own information?
Can a person’s login be revoked?
What doe sit mean when you designate someone as a friend in myNorthBridge?
If I “unfriend” someone in myNorthBridge, are they notified?

SECURITY/PRIVACY

I am nervous about putting my information online. How secure is myNorthBridge?
What if I am a very private person and I’m nervous about putting my information into myNorthBridge?
Can you explain the privacy setting options?

HELP

Where can I go if I need help getting logged in or using the system?

CHILDREN UNDER AGE 13

Who can see children’s names and ages?
If an individual wants his/her child under the age of 13 to be displayed can it be?
At what age can a child request a login?

FINANCIAL

Who can see my giving?
My spouse and I can see our children’s financial giving, can they see ours?

EMAIL/COMMUNICATION

Can a user send an email to the entire church?
Can a user email everyone in a group which they are a member of?
What is the appropriate use of myNorthBridge?
Why can’t I see a person’s email address?
My spouse and I have the same email address, can we share our account?

CALENDARS

What types of calendars are in myNorthBridge?
Can I import my NorthBridge calendar into my personal calendar?

GROUPS

Is every group in myNorthBridge able to be viewed?

GENERAL

What is myNorthBridge?

MyNorthBridge is our new church management software. It is designed to improve connectivity within our church family and assist ministry leaders in discipling and leading their teams. MyNorthBridge is an integral tool for how we will function as a church family and everyone is encouraged to participate and take advantage of its benefits.

Why would I use myNorthBridge? What are the benefits to me?

MyNorthBridge provides a number of benefits and uses for everyone at NorthBridge. Some of the more prominent features include the ability to:

  • Interact with people in the church by searching the online church database
  • Control all personal privacy and communication settings
  • View your giving history and print year-end financial statements
  • Give online
  • Search for and find groups to connect with
  • View or search the church-wide calendar to find events, meetings, or other activities of interest
  • Sync the church calendar to your iCal, Outlook, or Google calendar
  • Register and pay for events, classes and resources
  • Securely check-in children to their classes

Is myNorthBridge just another form of social media?

No. While we are excited by the many ways myNorthBridge will strengthen the NorthBridge community and increase connectivity: it is not a social media tool. MyNorthBridge does not allow for personal broadcasting and there are no blogs, tweets, posts, or “likes”.

Who is on myNorthBridge and can I request a login?

Anyone in the NorthBridge Church family can request a login. The permissions and privileges granted will be determined based on that person’s status within the church database. People identified as church members and regular attenders in the church’s database are the only people able to view the online directory in myNorthBridge. Visitors may be granted access with limited privileges and visibility.
Click Here to login to myNorthBridge >

Can I add people to my family in myNorthBridge?  

Only the church administration can add people to myNorthBridge database. If you would like to add someone to myNorthBridge, please email thebridge@northbridgechurch.org.

Can I edit my own information?

Yes, after you log-in to your profile, click your name in the upper right corner, then select the option to “edit your profile.” Here you can change your address, email, phone number, and much more.
Click Here to learn more about updating your profile. > 

Can a person’s login be revoked?

Yes, if an individual is found to be using the system for inappropriate purposes and continues to do so, even after being asked to stop, their user ID can be revoked.

What does it mean when you designate someone as a friend in myNorthBridge?

Designating someone as a friend simply allows them to see the information that you have listed in your privacy settings as viewable to “friends” or “friends and my group members.” In addition, it allows you to quickly access their profile.

If I “Unfriend” someone in myNorthBridge, are they notified?

No, they will simply no longer be able to view the information that you have set as viewable to “friends” or “friends and my group members.”

 

SECURITY/PRIVACY

I am nervous about putting my information online. How secure is myNorthBridge?

Security is of the utmost importance. Your information is secure and well protected. myNorthBridge is powered by Church Community Builder (CCB). The CCB software has been vetted by a number of private and public organizations that have validated the security of the system.
Click Here to learn more about CCB’s security >

What if I am a very private person and I’m nervous about putting information into myNorthBridge?

It is very important to understand the difference between what you put into myNorthBridge and what you choose to share. For the sake of the staff and administration team, it is requested that you put as much information in the system as possible. Maintaining basic contact and demographic information is particularly important. However, from a privacy perspective, once you have entered your information, you may choose to display as much or as little to the rest of the church as you choose.

Can you explain the privacy setting options?

You have four privacy setting options which “dial” up or down who can see specific pieces of information. For every piece of information you enter, you can select a privacy setting:

  1. Everybody: This is the highest level for viewing. If someone has a user name and password, they can see the information in this field.
  2. Friends & My Group Members: Fields with this setting can be viewed by members of “members interact” type groups you are involved in as well as other people with a login who are on your friends list. Appropriate church leadership can view the information as well.
  3. Friends Only: Fields with this setting can only be viewed by people with a login who are on your My Friends list. Appropriate church leadership can view the information as well.
  4. Church Leadership Only: This is the most restrictive level for viewing. Fields with this setting can only be viewed by appropriate church leadership (people who have been given additional administrative privileges for the system.)

Click Here to learn more about privacy settings in myNorthBridge >

 

HELP

Where can I go if I need help getting logged in or using the system?

There are many helpful tutorial videos and instructions online here. If you can’t find the answer to your questions there, please contact our office and we would be happy to walk you through the system. You can mail us at thebridge@northbridgechurch.org or call our office at 847-838-0800.

 

CHILDREN UNDER AGE 13

Who can see children’s names and ages?

Users cannot see information on children if they are under the age of 13, unless they are NorthBridge approved child-care workers.

If an individual wants his/her child under the age of 13 to be displayed, can it be?

No.

At what age can a child request a login?

Children may request a login at age 13.

 

FINANCIAL

Who can see my giving?

The only people with access to your giving history are the financial committee members in charge of counting and entering donations, and myNorthBridge master administrator.

My spouse and I can see our children’s financial giving, can they see ours?

No, whoever is listed in myNorthBridge as the primary contact and spouse, can see all financial giving for members in their family; however, the family members cannot see anyone’s financial giving except their own.

Click Here to learn more about how to use myNorthBridge for online giving >

EMAIL/COMMUNICATION

Can a user send an email to the entire church?

No.

Can a user email everyone in a group in which they are a member? 

It depends upon how the group leader has chosen to restrict the group email settings.

What is the appropriate use of myNorthBridge?

MyNorthBridge is intended for ministry purposes within NorthBridge Church. Other information that you might wish to share, including “chain” emails, jokes, pictures, political discussions, and other personal communication should not be circulated using myNorthBridge. The personal information of others is not to be traded, sold, or given to any other third party. In addition, your profile photo should be appropriate for viewing by other church members.

Why can’t I see a person’s email address?

To help ensure privacy, the email address is hidden on the individual’s profile to most users. You are still able to send them a message which will go directly to their in-box and can be replied to like any other email.

My spouse and I have the same email address, can we share our account?  Individuals can share the same email address, but each individual should use his or her unique login credentials for myNorthBridge. This ensures that each person has access to the correct groups, communications, and calendars. The first user who signs up with the email address will be given that email address as their user name. The second user who signs up with the same email address will be prompted to create a new user name.

 

CALENDARS

What types of calendars are in myNorthBridge?

There are four types of calendars in myNorthBridge:

  1. Your personal calendar (“My Calendar”) shows specific events or meetings you are scheduled to attend.
  2. Your family calendars is a compilation of all your family’s events. Only the primary contact and spouse can see these events.
  3. The church-wide calendar shows events happening in the life of the church
  4. The public calendar shows event that are open to the general public.

Can I import my NorthBridge calendar into my personal calendar?

Absolutely. One of the benefits of myNorthBridge is having the ability to import your church calendar into your personal calendar and have it update real-time as church events or meetings change.

Click Here to learn more about using the calendars in myNorthBridge >

 

GROUPS

Is every group in myNorthBridge able to be viewed?

No, groups that are designated as unlisted cannot be viewed by basic users in the system; however, you can view the unlisted group if you are a member of that group.
Click Here to learn more about Groups in myNorthBridge >

 

Questions?